Shipping & Returns

Delivery

Our products are shipped directly by our partners. Delivery times vary depending on the product and are indicated on the product page. The exact shipping costs are displayed at checkout, before you confirm your order.

You will receive a tracking link by email as soon as your order has been shipped. An order containing multiple items may arrive in several packages, each with its own delivery time.

Christmas special: remember to check the delivery time indicated for each product and order early to ensure your order arrives on time.

Returns

You have 30 days after receiving your order to return an item (the statutory withdrawal period is 14 days). The item must be unused and in its original condition and packaging. Contact us via the contact page to arrange a return.

Damaged or incorrect product? Send us a photo and we’ll take care of it.

You can find our full terms in our returns and refunds policy.